One of the most popular genealogy software packages is Family Tree Maker (FTM) 2019, particularly for those who update and preserve their family history on Ancestry.
Users can maintain alignment between their online Ancestry tree and offline database by using the software's easy tree syncing feature. Media sync problems, in which images, documents, or other files do not move correctly between Ancestry and Family Tree Maker, are one of the frequent problems users encounter.
Maintaining the accuracy and accessibility of your genealogical records requires knowing why these issues arise and how to fix them.
What Are Media Sync Issues?
When linked or attached materials, such as pictures, PDFs, and tales, don't upload or download properly during a sync between FTM 2019 and Ancestry, it's referred to as a media sync issue. This may consist of:
⦁ Missing images in the Ancestry tree upon FTM synchronization.
⦁ Family Tree Maker is having trouble uploading documents.
⦁ Faulty or duplicate media links.
⦁ Midway through, the procedure is stopped by sync issues.
Confusion is frequently caused by these problems, particularly for those who depend on FTM as their main genealogical archive.
Common Causes of Media Sync Issues
A number of things can lead to issues with Family Tree Maker 2019's media syncing:
1. Large Media Files: During synchronization, very large images, movies, or PDF files may experience a timeout.
2. Issues with the Internet Connection: The synchronization process may be disrupted by sluggish or erratic connections.
3. File Name Conflicts: File names containing special characters may not sync properly.
4. Media links that have been corrupted: Syncing may not work if media has been moved or improperly linked.
5. Software Errors: Updates or defects in the servers of FTM or Ancestry can occasionally result in syncing problems.
How to Troubleshoot Media Sync Issues?
Here are some useful troubleshooting techniques to try if you're having difficulties with media sync in FTM 2019:
1. Launch Compact and Fix
To fix and optimize your database, use Family Tree Maker's Compact File option. Failed syncs are frequently caused by corrupted files.
2. Verify the stability of the Internet
Ensure that your internet connection is dependable. Steer clear of syncing big media files over unreliable or public Wi-Fi.
3. Examine the names of the media files.
Files with odd characters (such %, #, &, or long names) should be renamed. Use only basic letters and numbers.
4. Align Smaller Groups
Divide the synchronization process into smaller uploads and downloads if your tree has hundreds of media assets.
5. Connect Missing Media Again
The Find Missing Media function in FTM can be used to fix broken media links.
Preventing Future Media Sync Problems
To lessen the possibility of future sync difficulties, use these best practices:
⦁ Make sure your tree file is neat and small.
⦁ Backup your FTM database on a regular basis.
⦁ Make use of standard file naming practices.
⦁ Sync often rather than waiting for significant updates.
⦁ Keep abreast of the most recent FTM 2019 patches and upgrades.
Conclusion
Family Tree Maker 2019's media sync problems might be annoying, but they can typically be resolved with thorough troubleshooting and preventative steps.
You may reduce problems and guarantee seamless syncing between FTM and Ancestry by appropriately managing your media files, keeping a steady connection, and updating your software on a regular basis.
Your family history will be structured and safely backed up on both platforms if you are patient and follow best practices.
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